Edit Folder Properties and Share the Folder with Other Users
Use the Folder Properties dialog box to edit folder properties and share case folders with other users.
NOTE: Users must enter their User Nickname on the Preferences page to share cases with other users. See Preferences.
- On the left, click the Case Management navigation button to open the Cases page.
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Click the Folders navigation tab to open the Folders page.
- In the Folder Name column of the Folder Management grid, locate the name of the folder to edit.
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In the Properties column of the grid, click Edit to open the Folder Properties dialog box.
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Edit folder properties as applicable:
- Type a different name in Folder Name.
- Select the Default Folder check box to make the folder your default folder for storing cases, or clear the Default Folder check box when you use a different folder as the default.
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(Optional) Share the cases in this folder with other users. The other users will have full access to update and save the cases within the folder.
- In User Nickname, type the nickname of a user with whom to share this folder.
- Click Add User. This saves the user to the list of users who have access to the folder.
- Add users as applicable.
In the Folder Management grid, shared folders display as "True" under the Shared column. Unshared folders display as "False" under the Shared column.
- (Optional) Remove a user's access to the folder. In the Users who have access column, click Delete to the right of the user's nickname to remove their access to the folder.
- Click Save to save the changes for this folder and update the Folder Management grid. Click Cancel to return to the Folder Management grid without saving changes to the folder.